Privacy Policy

Who we are

SlickMile Mobile LLC ("SlickMile", "we", "us") operates a mobile oil-change service across Connecticut and select service areas in New York and New Jersey, and the website at slickmileauto.com. This policy explains what information we collect from customers and website visitors, how we use it, and the choices you have.

Information we collect

When you request service or a quote through our website or by contacting us, we collect the information you provide, including:

• Full name, email address, and phone number
• Service address
• Vehicle year, make, model, and current mileage
• Any notes or preferences you share in the booking form
• Basic technical data such as IP address, browser type, and pages viewed, collected automatically for security and analytics

How we use your information

• Confirm appointments and provide the mobile oil-change service you requested
• Send you a digital service record after the appointment
• Send reminders when your vehicle is approaching its next service
• Respond to questions, quotes, and support requests
• Keep records required for tax, accounting, and warranty purposes
• Improve the website and our service quality

How we share your information

We do not sell your personal information. We share it only with:

• Our own technicians and staff who deliver the service
• Trusted service providers that help us run the business (for example, our hosting platform, email delivery, and accounting software), which are bound to keep the information confidential and use it only for the services they provide to us
• Authorities or third parties when required by law, or to protect the rights, property, or safety of SlickMile, our customers, or others

Data retention

We keep customer and service records for as long as needed to provide ongoing service, honor warranty questions, and meet legal and tax obligations. When information is no longer needed, we delete or anonymize it.

Your choices

• You can unsubscribe from marketing or reminder emails at any time using the unsubscribe link in the email
• You can email us at Admin@slickmileauto.com to request a copy of the information we hold about you, ask us to correct it, or ask us to delete it
• You can control cookies through your browser settings; blocking cookies may affect site functionality

Cookies and analytics

Our website uses cookies and similar technologies to keep it working properly and to understand how visitors use it. This includes analytics tools that give us aggregate reports on page views and traffic sources.

Security

We use reasonable technical and organizational measures to protect the information we hold. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page will reflect the most recent revision.

Contact us

Questions about this policy or how we handle your information? Email us at Admin@slickmileauto.com.